Refund Policy
Thank you for purchasing our practice test course(s). We aim to provide the best learning experience for our users.
However, if you are not satified with the purchase, you can ask for a full refund within 30 days of purchasing the course.
Conditions where a refund is NOT applicable
You may not be eligible for a refund if:
- You have consumed at least 50% of the course. eg: if a course has a total of 10 tests and you have taken 5 tests, then you are not eligible for any refund.
- You request for a refund after 30 days of purchasing the course(s).
- We find any misuse of our refund policy.
Process of requesting for a refund
If you are eligible for a refund, you can mail us at support@crackcerts.com from your registered email address.
The subject of the email should be Request for refund.
Once we receive a refund request:
- It will be provided to you within 7 days of receiving the request.
- It will be provided to the same payment method which was used at the time of purchase.